What Our Customers Are Saying
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Trevor Tolhopf, New Plymouth, NEW PLYMOU
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The experience I had with purchasing a bike, gear and customization was second to none. My vision and needs were shared and then perfectly implemented so the bike Ive got is exactly as I wanted. No question, query or thought was too small and the attention to detail totally on point! Would deal with this team again in a heartbeat and totally recommend them! Ps the coffee is pretty damn good too... see you for her first service
Amanda Haidee Fryer, Gisborne, TAMARAU -
My dealings with accessories/ gear etc upstairs was probably the best service i have ever received anywhere.
Durham Pearce Tauranga -
Dealing with ECHD was all easy the product sells itself but the team @ ECHD .Profesional,will to go that extra mile.
Jimmy Robertson, Waiuku, AUCKLAND -
My experience with ECHD has as always been exceptional and exciting awesome product service is great was looked after the whole time service for parts had been also exceptional all up a great experience to be sure
Warren Ormsby Tauranga -
This is a quick note to say Thank you to the team for working on my street 500 during an unfortunate situation. From picking it up, to carrying out the repairs, your team has been excellent to deal with and carried out the repairs in a professional no hassles manner. Big Thanks to The Team at East Coast, can not wait to go for another ride this weekend. (hopefully the sun is shining)
Andrew D -
Amazing service. I got everything I asked for with no hassles. Would highly recommend east coast harley.
Jodie Gauci -
A1 service. Karl was great to deal with. Very response with communication. On the ball and nothing was a bother. What's more he even shouted a beer on Friday night when coming to check bike before pick up on Saturday. Well done ECH.
Rob Drower Auckland -
It was an awesome experience from originally applying for finance with Karl during the level 4 lockdown and then with Jhonny organising all the customisation. The crew have been awesome and am totally stoked to be out on the road on the freedom machine!!! Thanks so much team!!! From Ozzie Matt
Matthew Ricardi Papamoa -
Awesome dealer and staff helped me with my purchase quick and easy process
Rhod Lyttle, Tokoroa, NORTH ISLA -
Highly recommend ECHD service. Excellent communication thru the holiday period whilst they were extremely busy. Managed to fit the bike in carry out the service tidy up some small damage and present the bike as new. Very happy. would highly recommend and we will tell all our fellow bikers just how good the team are and exceed expectations .
-Anonymous -
The staff here are always friendly helpful and get things done.
-Anonymous -
My experience with East Coast Harley has been exemplary from first contact - very happy with my purchase, the staff support - and am looking forward to an ongoing relationship with the company and staff.
Viv -
QUICK TURNROUND FITTING TWO NEW TYRES EVEN AT SHORT NOTICE AND SHORT STAFFED. WELL DONE TO THE TEAM....
Leigh Tauranga -
What to say, great service, lighthearted but professional and onto it!
Jason Tauranga -
Great dealership, staff really friendly and helpful. Especially Karl !!
Tyler Borigi, Tauranga, BAY OF PLE -
Great experience, easy process from first discussion to riding the new bike out the door, looking forward to putting Km on the clock.
Earl Rewi Matata 3194 -
Any company is only as good as its staff. My dealings with Karl Briggs were amazing. alot of companies have employee's but Karl is a total asset to ECHD. And went way beyond expectation. Between Karl and Andrew they looked after me brilliantly. I was not buying a new Harley but second hand Triumph Sprint 1050. But they both treated me like I was buying a $40 000.00 HD. Karl even asked me to txt him when I got back to Hawkes Bay and to make sure everything was good and that I got home safley. I cannot recommend this company highly enough. And if you are after a bike give Karl a ring. Yours sincerely Jamie Lawson Hawkes Bay.
Jamie Lawson Napier -
My compliments to EVERYONE on staff for the professional, expert, and diligent, service you provide to us your customers.
I feel I am valued the moment I walk through the doors.
I am listened to and treated with respect. I also enjoy the repartee and exchange of witticisms.
You are all a credit to East Coast Harley Davison, a blueprint for other businesses.
P.S You also make great coffeeTaffy R Tauranga -
I entered into a custom project with East Coast Harley Davidson on a CVO ProStreet Breakout that i already owned... Their Service, Input and attention to detail was second to none... very happy with end result which exceeded my expectations, I would not hesitate to recommend Andrew and the team at East Coast Harley Davidson to anyone...
Grant Crowther Auckland -
I was all set to purchase another bike from another dealer until being referred from our neighbour. Although the bike was slightly more expensive I was very impressed with the service offered by East Coast Harley. They really knew their stuff, and although I'm a fairly novice rider at present, they never once made me feel like I was asking stupid questions. Would highly rate East Coast Harley in Mount Maunganui for anyone considering purchasing a Harley Davidson.
Stuart Blake Papamoa -
Thanks EastCoast Harley-Davidson. Andrew & Malcolm you guys are always so welcoming and helpful. Btw the coffee is good too:)
-Anonymous -
Congratulations your team were great to deal with the service and friendship of all the staff I talked with.They were all so helpful.
Kevin Purchase Morrinsville -
5star service, 5star crew, and 1million star purchase,. Truly the bike of my dreams!!! Thanks Andrew and crew.. more purchases to come!!
Bruce French, Tauranga, BAY OF PLE -
Good guys here, very helpful right down to taxi service.
Ross White Tauranga -
The whole team at East coast Harley from when we entered the shop was warm and friendly. The process of buying a new fatboy bike and all the necessary gear to ride was a a pleasurable experience. Thanks so much Andrew ,Malcom, Mike, Rosey Shen. Cheers John and Joy.
john van Duyvenbooden -
Big shout out to Adam and his service team for the fantastic job they did on our 2016 Road Glide Service. Had a minor warranty claim with an O2 Sensor, one month out of warranty, and they got a good will claim through HD for us. When we picked up the bike, it not only had been washed, it looked like a full groom, "bling bling" They are onto it with the ECU and audio upgrades, so a big recommendation fromm myself and Shellz for great service. Thanks Andrew, Adam and the team. Really glad to have you in the Bay!!
Mike Ranstead, Tauranga, NEW ZEALAN
Top service couldn't ask for better i know where I'm spending my money from now on thank u for the Xmas prezz t shirt merry Xmas East Coast Harley Davidson